Overall pretty good. Someone is sometimes there to help and they are very helpful when they are. Usually crowded but sometimes I find some good deals on tools and paint. I like the selection of lightbulbs and tile too. The Halloween and Christmas decor for home is amazing.
First time i didnt have to search for help its was right beside when i needed it very much improved
Customer care was really poor. Wasn't busy and employee s seemed aggrevated by asking questions. The only person that was helpful was a poor lady in the Christmas trees that went out of her way to help. I don't know her name but I will look for her next time I visit.
Very few employees on the floor took over 30 minutes to find better quality saw horses told three different isles found on. 4th try?#s%! need to have map of store and where items are located for customer or at least for their employees. Very dissapointed will go to lowes or Ace hardware next time
This store is poorly ran from top to bottom. They never answer their phones, and don't go in there looking for help because they don't do that either. They disappear all the time or get into groups around one customer to pretend like they are busy so they don't have to help you. They do anything to get out of work. God forbid if you get fed up and ask for the DISTRICT MANAGER's phone number. They lie and tell you they aren't allowed to give that out and for you to call some silly 1-800 number. They realized if they ever gave out his number they would all be fired due to how horrible they are. Here is a tip for you. Fire all your employees and replace them with new ones who care.
The Home Depot is a US Hardware Store based in Covington, Louisiana. The Home Depot is located at 40 Park Pl Dr, Covington, LA 70433, USA.
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