AMAZING ... The owner waxed our vehicle for pick up when they were shorthanded. You don't see that any more!
Service department is slow! Really slow. They hve had my Lincoln MKX for over a month now repairing soft brakes. As of today, I think they are hitting the 40 day mark. I expected quicker service from a dealership service department. Extremely annoyed.
Always great friendly service from the buying experience, throughout the life of your car.
Very disappointment with the Service Department. Took Forester in yesterday for 18,000 routine service which included tire rotation. While they said they rotated the tires they did not as we had marked the tires before bringing the vehicle in. While I would expect the service technician to lie to cover himself and protect his job I was really disappointed that the Service Manager questioned us! Not once did he apologize for the deception. While the tech did take the vehicle back and rotated the tires in front of us, the Service Manager had the nerve to come back outside and ask us when we marked the tires! What purpose would it serve us to lie about the tires not being rotated!!!! Shame on you Baldwin Motors. Makes me wonder if the oil was really changed!
Great service
Baldwin Motors Inc is a US Car Dealer based in Covington, Louisiana. Baldwin Motors Inc is located at 1730 US-190, Covington, LA 70433, USA.
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