The plane straightforward and delicious food of my Country childhood. Just absolutely love it.
Along with my husband and oldest daughter, we decided to stopped and have dinner approximately around 7:30 this evening. Upon our arrival, we noticed a lighter crowd than normal as the dinning room reflected. As we were greeted by the host, he lead us through the entire dinning room before eventually sending us back to a front table, but not before dropping our silverware all over the floor. Almost all the tables were open that we passed and we knew this by our private tour. Once seated our waitress took our drink orders and vanished for about 10 minutes later returning without drinks to take our order. Then vanished again to see if they had run out of my daughter's preferred choice meal. We were told that they had run out and and she would need to choose something else. Each of us ordered a side salad, 2 with ranch and one with caesar along with our meals and biscuits. Our waitress returned to the table with our drinks and salads in hand. Unfortunately, she forgot which dressings were which and proceeded to *sniff* each dressing bringing it closer than comfort to her nose before giving it to us. My daughter and myself included could not bring ourselves to finish the salads. Once our meals arrived, my husband politely asked for some biscuits once more. The waitress got snippy and replied "well, I only have two hands. They're coming." My daughter's food was also cold, but she ate it anyways as she just wanted to leave, even though my husband suggested we send it back for warming. We have travelled for many years stopping in various Cracker Barrels, but unfortunately for us, this is the service we face for the one closest to our residence. After tonight's visit, we will not be sending any more business to this store. It is a shame that what once was a vacationing treat has turned into a service nightmare.
Great prices always and the food is usually pretty good. The big problem with this location is the service is lacking a little bit. Took a while for someone to greet me and take my order. Then the server wasn't very attentive, but there was a large party he was taking care of as well.
It's southern home style cooking.
Always have had great food, good service and a fair price.
My experience was horrible. I have been to this place well over 10 times (not by choice) and every time I am extremely disappointed. Today was the last time I will go. The manager should be fired. Not only did she forget my biscuits but she also was rude, slow, and charged me 7.99 for an egg. Don't go here. PLEASE. You will regret it.
Cracker Barrel Old Country Store is a US Restaurant based in Covington, Louisiana. Cracker Barrel Old Country Store is located at 8001 Pinnacle Pkwy, Covington, LA 70433, USA.
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