Awful company. I'm regretting my purchasing decision. I'm getting the feeling that their "guarantees" are just as worthless as their customer service.
TERRIBLE Customer Service! I'd love to be writing a review on the top of the line bed I purchased almost 3 weeks ago; but I still don't have it. We were promised delivery within 10-14 days. A date was set, we moved furniture to prepare and cleared our schedules. On the day it was supposed to be delivered, we got a call from Sleep Number: "Can't deliver today! Might be able to get it to you in 2 more weeks."
We've called the salesperson at the store, who promised to contact management. Never heard back. Sleep Number Customer Service Management says there is "Nothing they can do" and that they "can't ever guarantee delivery of a bed." So I guess what the scheme is...you pay 5 figures for a bed, then go sleep in the store, since they can't deliver a bed to your house?
Sleep Number is a US Lodging based in Covington, Louisiana. Sleep Number is located at 70415 LA-21, Covington, LA 70433, USA.
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